1. Personal Information

• Email Address: Required for account creation and communications.
• Billing Details: Processed securely by Stripe; we do not store full payment card details on our servers.
• Logs & Analytics: We use tools such as LogRocket to collect usage data, device info, and IP addresses to help diagnose technical issues and improve the user experience.

2. Personal Information

We do not intentionally collect sensitive data (e.g., health data). Our Services are not directed at children under 16, and we do not knowingly collect data from them.

1. Operational Purposes

• Providing AI-generated insights and email updates.
• Managing subscriptions, billing, and support.

2. Marketing Communications

• We may send onboarding, reactivation, or product-update emails. If you wish to opt out, contact help@trypolaris.io or click “unsubscribe” where applicable.

3. No Selling of Personal Data

• We do not sell your personal data to third parties.

1. Usage of Cookies

• We use cookies and similar technologies to remember your preferences and analyze usage of our Services.

1. No Cookie Banner

• We do not currently display a cookie banner or ask for opt-in consent, but we may do so in the future if required by law.

If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions. We comply with applicable data protection laws where we are legally required to do so.

1. Retention

We retain your information indefinitely unless you request otherwise.

2. Deletion Requests

To request deletion of your account or personal data, please email help@trypolaris.io. We will make commercially reasonable efforts to delete your data, subject to any legal or contractual obligations.

We store data on AWS/GCP servers and take reasonable measures to protect your information from unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute security. We do not have a formal breach notification plan but will comply with applicable laws regarding notification.

If you are a resident of a jurisdiction that offers specific privacy rights (e.g., GDPR in the EU, CCPA in California), you may have the right to request access, correction, or deletion of your personal data. To exercise these rights, contact us at help@trypolaris.io. We will respond to the extent required by applicable law.

We may update this Policy at any time. All changes are effective immediately upon posting, and your continued use of the Services after updates have been posted will constitute acceptance of those changes.

If you have questions or concerns about this Privacy Policy, please contact us at: help@trypolaris.io.